Please contact the vendor and inform him as soon as possible. Depending on the status of the order, you will discuss the details of receiving the goods.

Placing an online order has several advantages:

  • Orders can be registered at any time, vendors accept them in the order of their registration;
  • You buy directly from a local manufacturer;
  • You will find certified organic products;
  • You will find detailed information about the product and the manufacturer.

Delivery within the territory of Romania, if the goods are in stock, is carried out by courier service (door-to-door delivery), within 1-3 working days. Standard shipping cost 8 euros.

TRENWOOD.com carries out international delivery, within 3-7 working days, via courier service (delivery from door to door). The standard shipping cost is 30 euros.

  • International delivery to the EU: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, United Kingdom, Netherlands, Poland, Portugal, Slovakia , Slovenia, Spain, Sweden.
  • International shipping outside the EU: not available.

For more information on deliveries email us at dicton@trenwood.com. Please note that we do not deliver to PO Boxes.

Each merchant has specific payment methods. They can be found on the seller's page and on the product / service page. You can choose a convenient payment method upon completion of the order.

  • Pickup

The seller's pick-up service is marked on the product page, on the seller's page and at the end of the order, in the Delivery method section.

The service is free.

  • Courier delivery

Each seller has a certain delivery fee because all orders placed on trenwood.com are carried out directly by the manufacturer of the goods.

For example, if you have one or more items from the same seller, you will have 1 shipping fee. If you order more items from 2 or more sellers, you will have 2 or more shipping charges (1 shipping fee = 1 seller).

Some sellers offer free shipping for a certain order amount.

The shipping fee will be applied and will be visible in the cart.